Location: Central Ohio
District Type: Small Town - High Poverty
Number of Schools: 5 Elementary, 2 Junior High, 1 High School
Student Enrollment (2023): ~6,200
Teaching Staff (2023): ~300
Like many other districts in Ohio, Lancaster City Schools (LCS) has seen a recent increase in teacher attrition. Last year, the district had an estimated attrition rate close to 8%--an increase of almost 2% over the previous year. While this was just below attrition rates in neighboring districts of comparable size, those regional attrition rates have risen as well over the last five years.
Soon after assuming his new position, current Superintendent Nathan Hale wanted to ensure that the district was doing all it could to address these trends and get ahead of them. Kiptum Consulting was hired to conduct an evaluation of the culture and climate at each of LCS’s eight schools and the district as a whole was designed and formally launched in October of 2023.
Methodology Summary
55 question anonymous online staff survey
8 staff focus groups (one per school)
Interviews with district and school leaders
Gorsuch West Elementary School
"Through meticulous attention to detail and deep engagement, Mike's methodology has unearthed invaluable insights into the school's climate, culture, and educational practices. His empathetic stance has encouraged stakeholders to voice concerns without reservation, facilitating constructive dialogue and collaborative problem-solving. Mike's recommendations for improvement have played a pivotal role in steering the school toward more positive outcomes."
-Jon Spires, Principal, Gorsuch West Elementary School
Data by the Numbers
595 completed surveys (70% response rate)
825 responses to open-ended questions
87 participants in staff focus groups
11 hours of focus group session recordings
11 interviews of district and school leadership
After the Supt. Hale presented question options to the district leadership team, he and Kiptum collaborated to choose the items that would be part of the final version of the survey. The online, multiple choice survey was then built with 55 questions over seven categories, with three optional open-ended questions. Soon after, the survey was shared with all teachers and school-based staff who were given two weeks to complete it. Two weeks after the closing of the survey administration window, the interactive data analysis tool was shared with Supt. Hale.
Rather than presenting static summary visualizations of the data, this tool allows for richer self-directed analysis at various levels of aggregation and detail--all while keeping individual responses totally anonymous. The tool is designed with three pages that each provide a different view of the data:
The Category Summary page, shows a high level summary of responses in each of the survey categories.
The Category Detail page allows for a more detailed look at responses to each question within a single category.
The School Comparison page displays each school on a scatter plot to compare their aggregate responses in each category or individual question.
Each of the pages can be filtered by school and teacher years of experience--which were the only identifiers for respondents at the district's request in order to ensure anonymity. Kiptum also built individual school versions of the analysis tool that removed other schools' data and presented an aggregate district average for all data points to still allow for meaningful comparison.
I appreciated how Mike really listened. He had a list of questions but based on our responses, he adjusted, dug deeper, and maintained a level of professionalism eventually guiding the discussion back to his intended question list. He also has a natural, easy going presence that made us all feel at ease. Somehow in the short span of time he developed trust among our group. I felt our time and insight was valued.
-Amy Sines, Instructional Coach
After the interactive reports had been shared, Kiptum took a closer look at each school's data in order to identify areas to dig deeper into during each of the eight school-based staff focus groups. These took place in December, with Kiptum making in-person visits to each building to facilitate the discussions. While the conversations were recorded, participant comments were kept anonymous for the purposes of analysis and reporting. During these visits to Lancaster, interviews were conducted with each school leader and a handful of district administrators as well.
With a wealth of data collected, Kiptum set to writing a number of summary reports to guide further analysis and suggest next steps:
Individual School Reports were first shared with each school leader, providing greater school-centered detail on the research findings. Each included a set of recommendations to address challenges that were within each school leader's locus of control. These were also each shared with district leadership.
The District Report, rather than re-hash findings and recommendations from the school reports, covered broader themes and suggested next steps that fell within the locus of control of the district leadership team.
Rethink professional learning offerings and approach
Transform K-5 daily schedule
Provide opportunities for greater teacher autonomy and agency, particularly in grades K-5
A number of the reported findings were not previously well understood by LCS leadership, and many of the findings that were less surprising were fleshed out in the report with a new level of detail that elucidated the depth of the challenge. For example, previous staff surveys about professional development led administrators to believe their offerings were well-liked and responsible for a sense of professional growth--our findings told a different story, and with the precision to suggest concrete next steps. The district is already addressing a number of challenges highlighted by our evaluation to strengthen its schools' culture and climate and in turn retain more of its teachers.
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